Who are Olicomm Consultants Ltd?

Established in 2006 and with a combined industry experience of over 20 years, Olicomm are an independent and impartial mobile phone, voice and data solutions consultancy. We have the knowledge, understanding and commitment to our clients to find the best commercial proposition in the marketplace.
 
Whether you are a Sole Trader, Partnership or Ltd Company we can help you find the best solution to your communication and data needs. We have agreements in place with all of the major distributors which allow us to connect our business customers to any of the major UK Networks.



Through specific business tariffs we can supply hardware from all the major mobile phone manufacturers with your business package.

 

We will also provide advice and recommendations on the latest technology and industry developments in order to find the right hardware for your business

We have no financial backing or ties to any of the networks therefore remain completely impartial giving our business customers 100% exposure to the marketplace without the need to waste your time meeting with representatives from a cross section of networks who will clearly be biased towards their own services.

It has been refreshing for a company to offer us 100% exposure to the marketplace without the need for having to see several different suppliers and actually delivering on their promises” Adele Leather Bakro International Transport

How can Olicomm help your business?

First and foremost Olicomm will listen to your needs as a business customer. Your dedicated Account Manager will discuss your requirements and analyze your current usage with your existing provider. We will then put together a proposal based on the information you give us. Our main area of focus will be to:

• Reduce your monthly line rental and call costs
• Tailor a solution to best fit your business needs
• Give you advise on the latest technology available to your business
• Give recommendations on the best hardware available to your business
• Assist and manage a seamless transfer of your account including the porting of your business critical telephone numbers

Any new hardware will be checked, charged and delivered to you personally by your Account Manager. In addition to this, we will check your first bill from your new provider within 48 hours of you receiving it, to ensure that your account has been set up correctly.

“Olicomm have managed our account in a professional and efficient way personalized and tailored to our unique requirements.” Colin Searle – Guise Motors

Business Focus and Customer Support

We pride ourselves on our unrivaled customer service, customer retention and knowledge of the communications industry. We deliver the highest level of customer support and after care service and will build a long standing business relationship with you.  As well as a dedicated Account Manager you will be given:

“Olicomm’s attitude to customer service was exactly what we needed, personal service that lives up to every promise. Since we have moved to Olicomm we are contacted regularly by the same contract manager, who has a genuine commitment to making sure we are happy with the service…Olicomm deliver and are totally customer focused.”
Mike Rumble – MA Rumble Legal Services

• Full service and support during 9.00 – 5.30 Monday to Friday, including email addresses, direct dial landline and mobile numbers for your Account Manager. We endeavor to respond to all correspondence within the hour. Your Account Manager will be available outside of normal working hours, however response times may reflect this
• Additional 24 / 7 support from your chosen Network, outside of normal working hours
• Six monthly reviews of your account with a full analysis of your ongoing usage, to ensure you are getting the very best service
• Monthly updates on any new products and services available within the Communications industry
• Replacement loan phone and SIM Cards for any lost, stolen or damaged handsets.   (This may incur additional charges if not covered by insurance POA)